Privacy Policy

Introduction

At ClimateRiskHomes.com, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

We believe in transparency and want you to understand exactly what information we collect and why. By using ClimateRiskHomes.com, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Address Information

When you search for a property address on our platform, we collect and process:

• Street address, city, state, and ZIP code you enter
• Geocoded coordinates (latitude and longitude) of the property
• This information is used solely to retrieve and display climate risk data for that specific location

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior:

• Usage Data: Pages visited, time spent on pages, search queries, and navigation patterns
• Device Information: Browser type, operating system, IP address, and device identifiers
• Log Data: Server logs including IP address, date and time of access, and referring URLs
• Location Data: Approximate geographic location based on IP address (not precise GPS data)

Contact Information

If you contact us through our contact form or email:

• Name and email address you provide
• Content of your message
• Any additional information you choose to share

How We Use Your Information

We use the information we collect for the following purposes:

• Provide Our Services: Generate climate risk reports for addresses you search
• Improve Our Platform: Analyze usage patterns to enhance user experience and add new features
• Respond to Inquiries: Answer questions and provide customer support
• Security and Fraud Prevention: Protect against unauthorized access and abuse
• Legal Compliance: Comply with applicable laws, regulations, and legal processes
• Analytics: Understand how users interact with our site to improve performance

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

Essential Cookies

Required for the website to function properly. These cookies enable core functionality like address search and navigation.

Analytics Cookies

Help us understand how visitors use our site. We may use Google Analytics or similar services to collect aggregated data about site traffic and user behavior.

Preference Cookies

Remember your preferences and settings to improve your user experience on return visits.

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our website.

Third-Party Services

We use third-party services to provide and improve our platform:

Government Data APIs

We access public data from FEMA, NOAA, EPA, USGS, and other government agencies. These agencies may have their own data collection and privacy practices.

Geocoding Services

We use geocoding APIs to convert addresses into geographic coordinates. These services may log requests but do not receive your personal information.

Analytics Providers

Third-party analytics tools help us understand site usage and performance. These providers collect data in accordance with their own privacy policies.

Hosting and Infrastructure

Our website is hosted by third-party service providers who may have access to server logs and technical data.

Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction:

• HTTPS encryption for all data transmission
• Secure server infrastructure with regular security updates
• Limited access to personal information by authorized personnel only
• Regular security audits and monitoring

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Policy:

• Address Searches: Search history is not permanently stored with personal identifiers unless you create an account
• Analytics Data: Aggregated usage data may be retained indefinitely for analysis and improvement
• Contact Information: Retained as long as necessary to respond to your inquiry plus a reasonable period for record-keeping
• Log Data: Server logs are typically retained for 90 days for security and troubleshooting purposes

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

All Users

• Request information about what personal data we hold about you
• Request correction of inaccurate personal information
• Request deletion of your personal information
• Opt out of marketing communications (if any)

California Residents (CCPA)

Under the California Consumer Privacy Act, you have additional rights including:

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt out of the sale of personal information
• Right to non-discrimination for exercising CCPA rights

European Users (GDPR)

If you are in the European Economic Area, you have rights under GDPR including:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to data portability
• Right to object to processing

To exercise any of these rights, please contact us at [email protected].

Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify users of material changes by:

• Updating the "Last Updated" date at the top of this policy
• Posting a notice on our homepage for significant changes
• Sending an email notification if you have provided your email address

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: